KG Hair Salon Cancellation Policy

KG Hair Salon Cancellation/ No show Policy

We are a local Nanaimo Hair Salon and we try our best to accommodate all that are requiring amazing hairstyles. However, to ensure we provide the best service possible and to protect the team at KG Hair Salon we have to have a cancellation policy. The policy considers all concerned and allows our hairstylists to provide the best service possible to all their clients.

Your appointment is extremely important to us and often requires preplanning of colors and other hair treatments as well as reserving that time with your hairstylist.

We understand that on occasions your schedule may need adjusting, therefore we respectfully request a minimum of 24hrs hours’ notice for all cancellations, notice must be provided during our normal opening hours.

If you cancel with less than 24hrs notice, it will result in a charge equal to 50% of the hair service you booked.

A no-show is a customer who did not cancel and did not attend their hair appointment. If you no show then you will be charged 100% of the hair service you booked.

I am sure all will fully understand that as a hair salon in Nanaimo we have to protect our team and customers, we feel this policy does that.

Thank you for your continuing support.

April 6th, 2021